Your event is special to you and important to us. That’s why we make customer service such a high priority. Our specialists are here to answer questions and help make sure that your linen rental experience is smooth and simple. It’s crucial to your event that everything goes off without a hitch–that’s why we make sure all of our representatives are professional and courteous without any room for error!
If you need to contact one of our specialists please call 508-473-0754 and press option 2 for Elegant Linens, or send an email inquiry to email@example.com. While our web site conversion takes place you can see our full selection of linens at Elegant Linens.
We launder and press in-house giving us complete quality control over our products.
"Do I have to wash the tablecloths after we use them?"
The rental price includes laundering and pressing.
"Am I responsible for food stains?"
Generally, no. Nearly all common food stains (coffee, wine, punch, gravy, meat sauce stains, chocolate, etc., are easily removed with our state-of-the-art commercial extraction equipment.
"What am I responsible for?"
You are held responsible for linens returned with excessive amounts of food attached to them, candle wax, handwriting from ink pens or markers, etc., burns, mildew, rips, tears, and excessive “ground in” dirt. (Usually a result of using the table linen as a “mop” to clean up after the party. Tell your caterer not to do that.)
“Will your chair covers fit my chairs?”
We have 3 different styles of covers (standard banquet, wide top and folding). We can provide a sample to insure that the cover fits the chairs at your special event.
“Do I have to pay for linens not used?”